I really hate ARCserve products. It's not very often that I have to run an Exchange restore, but every time I do I just run into obsticles, cryptic and ambiguous error messages, and a complete lack of solutions on the ARCserve site and Google search results. What makes this worse is restores are normally required quite urgently, and when you're under pressure you don't want to spend hours faffing around getting simple things to work properly.

On this weeks occasion after setting up my restore exactly as specified in this technote on the CA website, my restore kept failing with the following error:

E3022
No valid destination.

Totals For................... Job
Total Session(s)............. 0
Total Databases(s)............ 0
Total Skip(s)................ 0
Total Size (Disk)............ 0 KB
Total Size (DB).............. 0 KB
Total Size (Media)........... 0 KB
Elapsed Time................. 0s
Average Throughput........... 0 KB/min
Total Error(s)/Warning(s).... 1/0

After a lot of wasted time Google searching and trying various configurations, I eventually found the solution to this problem. This is a known issue with ARCserve 11.5 SP2 and the solution is to upgrade to SP3. The upgrade files can be found here.

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